WHO WE ARE
Our website address is: https://dobello.com.
Thank you for visiting dobello.com. We are a company that parallels imports and sells luxury fashion items from Europe. Please read this Return policy carefully.
We provide a 30-day return window if you change your mind about your purchase for any reason. Please submit a request to return through our web-site and your request will be automatically accepted by dobello.com within 30 days.
We want you to love your purchase! If you don’t, simply submit a request to return it within 30-days in the same condition that you receive it.
All returns must be in the original unworn condition with all tags attached, no odors or signs of wear, with original documentation included and designer packaging in the exact condition it was received.
All items are recorded prior to and when packed!
IF THIS ITEM IS RETURNED WITHOUT THE DOBELLO STORE TAG, we consider you to have used it, so we will charge 20% of the original price you paid. It is for a restocking fee, so you will receive a refund of 80%.
For insurance purposes and to avoid scammers, we take a VIDEO RECORDING before packing and shipping the package out at the post office.
In the case of an international buyer’s return, the buyer must pay for the return and arrive at us within 30 days.
Product color information
This product color may be a little different if you compare the online with when you receive it. The reason is the lighting. We usually use lighting when taking pictures, so sometimes it’s brighter than the original. Please consider it before you buy it.
Since 2016, we have been exporting luxury fashion brands to Asian countries. We import directly from Italy and Europe, and we can prove that all products are genuine. We will do our best for your satisfaction. Thank you.
We guarantee that all of our products are 100% genuine. In all cases, we stand by the authenticity of every item sold. If this product is not genuine, we will compensate you twice the price you purchased.